Orders & Delivery
Shipping & Delivery Information
We dispatch all orders within 1 business day (Monday–Friday), with delivery times depending on your location and shipping method. You’ll receive tracking information as soon as your order ships. Orders are shipped within 1 business day. Orders placed
Where Is My Order? (Tracking Your Order)
You can track your order using the tracking link sent to your email once your parcel has been dispatched. If you can’t find your tracking email, you can log in to your Skipper account at account.skipper.org using the email address used to place your
Can I Change My Shipping Address?
Yes — you can update your shipping address before your order is shipped. Once your order has been dispatched, the address cannot be changed by us, but you may be able to redirect it using the Australia Post app. You can update your shipping address i
Can I Cancel My Order?
Orders can be cancelled before they have been packed and shipped. To request a cancellation, please email [email protected] as soon as possible with your order number. Once an order has been packed and shipped, it cannot be cancelled — however, you