For every tablet sold, we&apos;ll pick up the equivalent of 1 plastic bottle of waste. This is equivalent to 190 grams (0.42 lbs) of plastic.This is achieved through our Tirtyl Tip program in partnership with Plastic Bank, the world&apos;s largest plastic clean-up organisation with plastic collection infrastructure in developing coastal communities world-wide.Our contributions are paid on behalf of Plastic Bank to locals who gather plastic in exchange for wages. Collected plastic is often processed and recirculated into the private sector as repurposed consumer goods.You can find out more about our program, partners and future plans for our Tirtyl Tip program&#xA0;<a href="../../pages/impact" rel="noopener" target="_blank">here</a>.In addition to donating a percentage of sales, all our products are carbon offset with&#xA0;<a href="https://www.greenfleet.com.au/our-impact/our-forests" rel="noopener" target="_blank">Greenfleet Australia</a>.

How does your company contribute to a better planet?

We use the life cycle assessment (LCA), cradle-to-grave&#xA0;<a href="https://ecochain.com/knowledge/life-cycle-assessment-lca-guide/" rel="noopener" target="_blank">methodology</a>&#xA0;to calculate the CO2 demand from all elements of our products. Read more about our methodology&#xA0;<a href="../../pages/carbon-offset" rel="noopener" target="_blank">here</a>.This includes:<ul><li style="margin-left: 1.5em;">Raw Material Extraction.</li><li style="margin-left: 1.5em;">Manufacturing &amp; Processing.</li><li style="margin-left: 1.5em;">Transportation.</li><li style="margin-left: 1.5em;">Usage &amp; Retail.</li><li style="margin-left: 1.5em;">Waste Disposal.</li></ul>After taking into account the deduction through our office solar panels, we offset any remaining CO2 emissions through Greenfleet Australia.&#xA0;

How do you calculate your CO2 offset requirements?

Tirtyl is a social enterprise at heart. There are all sorts of social enterprises but they all have one thing in common. Where a typical business operates to make as much money as possible, a social enterprise operates to solve a social issue and/or serve its community members.At Tirtyl, we are tackling plastic pollution and environmental degradation by making products that unwaste and donating profits to help solve these problems.&#xA0;

What is a social enterprise?

Surface cleaners, liquid hand washes and liquid laundry detergents often contain up to 95% water, which makes them bulky and heavy, contributing to greater emissions during transit. This also means you&apos;re paying for the extra transport and excess packaging. That is why Tirtyl products are waterless.Our light weight refills minimise both the volume and weight of our products as much as 98%, to significantly reduce carbon emissions during transit, as well as reduce single use plastic waste.&#xA0;

Why are your products waterless?

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Skipper Help Centre

Impact

Where can I buy your products?

Where are your products manufactured?

Where can I find the Safety Data Sheets for your products?

Are your products pet safe and do they contain VOCs (volatile organic compounds)?

Where are your products developed?

Do your products contain palm oil?

Where is your company located?

Will you release more products?

Do you have a dishwashing liquid?

Refer a friend

General Questions

When can I expect my product?

Generic issue

My tracking code doesn't work

How much does shipping cost?

Shipping Policy

Shipping

Product issue

Transition Offer - Generic

Customer ordered incorrectly

Toilet Block not lasting long

What ingredients are in your hand wash?

Are your foaming hand soaps safe for COVID19 or other viruses?

Can I buy foaming hand soap tablets without the dispenser?

How long does it take for the hand wash tablet to dissolve?

Is your hand wash antibacterial?

Is your hand wash hypoallergenic?

Is your hand wash vegan?

What is your hand wash packaging made from and is it recyclable?

How do the tablets work

Is my tap water suitable for tablets

Do I have to use hot water?

How long does a foaming hand soap tablet last?

Can I use my own foaming hand soap bottle?

Do I need to shake the bottle for the tablet to dissolve?

Is foaming hand soap better than liquid or bar soap?

What is the difference between a foaming pump dispenser and regular pump dispenser?

Why is my hand wash not foaming or dispensing properly?

Is your hand wash septic safe?

Does your hand wash contain any known allergens?

Why is your soap better than bar soap?

What are the dimensions of the hand soap bottles?

Is there a use-by date for the Hand Soap?

Is your Hand Soap "soap-free"?

Got a pump that has stopped working or is broken?

Hand Wash

What ingredients are in your body wash?

Is the body wash suitable for sensitive or dry skin?

What fragrances are available?

How many pumps should I be using per wash?

How long will one body wash tablet last?

Can I use the body wash with my loofah / bath sponge?

Is there a use-by date for the body wash?

How long does it take for the body wash tablet to dissolve?

Is your body wash vegan?

How much water should should I dissolve the Body Wash Tablet in?

Body Wash

What are the ingredients?

How long will one bottle of Universal Cleaner last?

Why has my Universal Cleaner changed colour?

Is Universal Cleaner a disinfectant?

What surfaces can I use Universal Cleaner on?

Are there any surfaces I can't use Universal Cleaner on?

Do I need to shake the bottle to help the tablet dissolve?

Can I use Universal Cleaner in a spray mop?

Is there a use-by date for the Universal Cleaner?

Universal Cleaner

How do laundry detergent sheets work?

How many laundry sheets do I use?

Are Skipper laundry sheets safe to use on colours?

Can I use Skipper laundry sheets for wool, silk and delicates?

Generic grey water and septic safe?

What is the best way to store my Laundry Sheets?

Is there a use-by or expiry date on the laundry sheets?

Are the laundry sheets safe for sensitive skin?

Are the Laundry Sheets compatible with all machines?

Will Skipper laundry sheets fit inside my Tirtyl laundry sheet tin?

Laundry Detergent Sheets

Do I remove the wrapper from the Dish Tablets?

My dishes are still dirty, what do I do?

My glassware has white spots. How do I fix this?

What is the best way to store my dishwashing tablets?

Is there a use-by date or expiry for the dish tabs?

Dishwasher Tablets

What surfaces can I use my Tirtyl Towels on?

How do I dispose of my Tirtyl Towels?

Do I use my Tirtyl Towel wet or dry?

How many times can I use my Tirtyl Towel?

How often do I need to wash my Tirtyl Towel?

How do I wash my Tirtyl Towels?

Tirtyl Towels

Product Questions

What do I do if I receive the wrong item in my order?